Breakout Session: What’s Appening – Designing the Connected Guest Experience: What Today’s RVers Expect Before, During, and After Their Stay

Discover what today’s RVers expect at every stage of their journey—from planning and booking to on‑site communication and post‑stay engagement. This session explores the tools, apps, and touchpoints that shape a seamless, modern guest experience and how parks can adapt to meet rising expectations in a digital-first world. Facilitator: Bobby Sorden, App My Community